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Training Catalog

Smart Consulting produces sessions to measure adapted to the customer requirements. The sessions are declined in marketing parts and detailed and technical trainings on technologies smart card used in mobile telephony. The durations and contents are defined according to the audience and could be customized.

"Introduction to contactless mobile payment applications and technology" Session

  • Context: This new module is a focus about the contactless cards used in the payment applications: the business opportunities for a new range of transactions, technologic principles and presentation of MasterCard and Visa specifications.
  • Targeted audience : For Electronic Banking Project Managers, Operations & IT Managers. People in charge of the security schemes for card issuing. Technical capacity is required to follow this module.
  • Duration: 0.5 day session
  • Adapted to your needs: standard or customized workshops.

Agenda
Concepts of contactless cards
- introduction
- technology issues
- interoperability
Business opportunities
- types of transactions
- opportunities for merchants
MasterCard Paypass
- different products (Magstripe and EMV)
- end-to-end transaction
- transaction flow
- card to terminal interaqtion
Visa qVSDC
- different products (Magstripe and EMV)
- end-to-end transaction
- transaction flow
- card to terminal interaction

"Contactless (NFC) services business overview for mobile payment and mass transit" Session

  • Context: This workshop focuses on the typology of mobile payment, transport and loyalty services. It presents use cases and advantages for the user combined to the mobile added value. The actors’s stakes, targets and risks are described within this new business activity. Few business model items are explained around all the major questions to answer in the near future.
  • Targeted audience : For bank and mobile operator staff; Product Managers, Marketing Managers, Strategy Managers who need to understand the key items around the contactless services new activity.
  • Duration: 0.5 day session
  • Adapted to your needs: standard or customized workshops.

Agenda
This half a day program covers:
- NFC services overview
- Mobile phone added value on NFC services?
- Actors
- Main questions to be answered
- Questions / Answers

"Understanding contactless mobile payment technical requirements and use cases" Session

  • Context: The workshop introduces the technical aspects for a mobile payment solution. The NFC standards and industrial actors are described with a focus on the SIM card, handset architecture and impacts. This part included an analysis of the current and major initiatives all over the world.
  • Targeted audience : For bank and mobile operator technical staff; Product Managers, Technical marketing manager, Payment system Managers, Electronic Banking Managers, Security Manager, Project Managers, Banking integrators involved in the NFC process.
  • Duration: 1 day session
  • Adapted to your needs: standard or customized workshops.

Agenda
This half a day program covers:
- NFC architecture items for payment and transport solutions
- The mobile payment kinematics
- Notions about contactless protocols
- Impact description on the handset and the SIM card
- Example of initiatives – use cases
- French case description
- Asian case description
- Other cases overview
- Open questions

"Assistance for contactless mobile payment experimentation deployment (pilot launching)" Session

  • Context: This workshop focuses on the operational aspects to take into account before launching a pilot based on the mobile payment and/or mass transit services with real users. Our consultant will provide explanations and return on experiences covering from the technical key points (SIM card, handset, terminals…) to the distribution channels and customer support.
  • Targeted audience : For bank and mobile operator staff; Product Managers, Marketing Managers, Strategy Managers, deployment managers who need to understand the key aspects before launching a mobile services experimentation.
  • Duration: 1.5 days session
  • Adapted to your needs: standard or customized workshops.

Agenda
This one-day and half programme covers:
- NFC services overview
- Actors’ Role
- Bank and mobile operator partnership recommendations
- Pilot scope definition – Marketing approach
- Marketing scope definition
- Technical key items to consider
- User’s recruiting focus
- Distribution channel and customer support
- Synthesis of the advantages and limitations
- Global recommendations

"SIM added value services" Session

  • Context: a complete outline of the basic concepts and uses of SIM cards
  • Targeted audience: operators of mobile telephony and suppliers of services
  • Duration: 2 days session (for the standard version)
  • Subjects: SIM card to facilitate the access to the services, Of the services sophisticated with SIM-OTA integration
  • Adapted to your needs: standard or customized workshops.

Agenda Day 1:
Introduction
The role of the SIM device
Technological and security items
Settings of new services SIM service management by the MNO
The SIM toolkit services
First step Enhanced SIM services based on OTA (Over The Air) management

Agenda Day 2:
Interactive services with the subscribers
E-commerce and M-Paiement services
Location based services
Fixed and Mobile convergence
Open Mobile Operating system impacts on the SIM
WLAN secured network